Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional time in transit.
Shipping Time
Our products are shipped directly from our international suppliers. Estimated delivery times:
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USA: 7–15 business days
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Canada: 10–20 business days
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Europe: 10–20 business days
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Australia: 10–20 business days
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Brazil: 12–25 business days
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Other countries: 15–30 business days
Please note that delivery times may vary due to customs processing or unexpected delays.
Tracking Information
A tracking number will be sent to your email within 3–5 days after your order has been processed.
If your tracking number does not show immediate updates, this is normal — tracking may take a few days to appear in the system.
Incorrect Address Disclaimer
The customer is responsible for providing the correct shipping address.
We are not responsible for orders delivered to an incorrect or incomplete address.
Customs, Duties & Taxes
We are not responsible for any customs fees or taxes applied to your order. All charges imposed during or after shipping are the customer's responsibility.
Lost or Delayed Packages
If your package is delayed beyond 45 business days, please contact us and we will assist you.
For packages marked as “delivered” by the carrier, we are not responsible for replacements.
Contact Us
If you have any questions about your order or shipping, please contact our support team at contact@airusman.com
